Terms & Conditions


Welcome to Dinemates, powered by Ignifer Technology Pvt Ltd.


1. Acceptance of Terms of Use

These Terms govern your use of Dinemates and the products, features, apps, services, technologies and software that we offer (hereinafter referred to as the “App”), except where we expressly state that separate Terms (and not these) apply. When you create an account on Dinemates or use Dinemates, you agree to these terms. These terms of use constitute an agreement between you and Dinemates and therefore, it is advisable to go through them carefully before you start using the App. If you do not wish to accept and be bound by the terms of this Agreement, you should not use the App.


2. Account

In order to avail our service, you will be required to set up an account. The pre-requisites for setting an account are as follows:

a) You must be at least 18 years old

b) You must not be barred by the laws of your country from using our App.


You are responsible for maintaining the confidentiality of the login credentials that you use to access your account, and you are solely responsible for all activities that occur under those credentials. If you feel that your account is being accessed by someone else, kindly inform us immediately.

For more details about the information we collect and how it is used by us, please refer our “Privacy Policy”.

In case you wish to stop using our service, you have an option of deleting your account at any time.

We reserve the right at our sole discretion to terminate or suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give you prior notice. Violation of any of the terms of this Agreement can lead to immediate termination of the Account without notice.


3. Modification of the Terms

We might have to effect changes to the Terms of this Agreement from time to time to keep up with contemporary practices and exigencies of time. As we grow, we reserve the right to modify, amend or change the Terms at any time. All the Changes will be duly posted on this page and Effective Date of such changes would be reflected at the bottom of the Terms. It is therefore advised to check this page regularly for the notice of any change. In certain circumstances, we may send an e-mail to you notifying you of a Change. If you continue to use the App following any Change, it would constitute an acceptance by you of the Change and you will be legally bound by the updated terms. In case you do not agree to these terms, you should stop using the App immediately. You can delete your account, here.


4. Content

Although, we strive to provide a platform where users are allowed to express themselves freely but we do require certain parameters to be followed while posting content:


We follow a strict policy for the aforesaid provisions and we are authorized to remove or restrict access to content that is in violation of these provisions. We will inform you in case we remove any content shared by you which is in violation of the aforementioned standards.


In case you repeatedly violate our policy rules or if you expose us or others to legal liability, or harm the users of the App, or compromise or interfere with the intended use of the App or the integrity of our service, we reserve the right to delete your account.


To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or the terms of the Agreement.


You will be solely responsible and liable for the Content that you post and you undertake to indemnify, release, and hold us harmless from any claims made in connection with your content.


We advise you to not display any personal contact or information pertaining to your or any other person’s bank accounts on your profile. (For example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details).


If you do choose to reveal any personal information about yourself to other users, whether via email or otherwise, it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.


5. Restrictions on Use

In order to ensure a fulfilling experience for all our users on Dinemates, we place certain restrictions to avoid unpleasant situations.


By accepting the terms of this Agreement, you agree to:

You agree that you will not:

You are requested to report any abuse or complain about Member Content by contacting us, outlining the abuse and/or complaint.

You are also not allowed to scrap or replicate any part of the App without our prior consent.


6. Our Rights

By using our Service, you give us the following rights:


License to use the content that you share and upload

While the ownership of the content (including intellectual property rights) that you create and share on the App vests in you but you grant to us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings).


It is important to clarify that we do not seek ownership of your content but a licence solely for the purposes of providing and improving our Service.

You agree that we may calculate aggregate, anonymized statistics about your use of the App that are non-personally identifiable with respect to you and/or any individual and use those statistics (but not the underlying data) for purposes of our own sales, marketing, business development, search engine optimization, product enhancement, or customer service initiatives. Notwithstanding the foregoing, we shall ensure that the statistics will not constitute Personal Data and will not include any Personal Data.


This App also uses IP addresses, log files and other technology to identify App problems and usage. We may also perform standard traffic analysis on the App in a manner similar to how we use Cookies and to track App(s) usage for statistical purposes. We reserve the right to introduce new tracking technologies and techniques related to the use of the App, although we will do so subject to and in accordance with applicable local data protection laws and regulations.


You can end this license anytime by deleting your content or account. However, content will continue to appear if you shared it with others and they have not deleted it. To learn more about how we use information, review the Data Policy.



7. Investigations

If we become aware of any possible violations by you of any provision of these Terms, we reserves the right to investigate such violations, and we may, at its sole discretion, immediately terminate your rights hereunder, including your right to use the App, or change, alter or remove your content or account Information, in whole or in part, without prior notice to you. If, as a result of such investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, any and all applicable law enforcement authorities. Except to the extent prohibited by applicable Law, we are entitled to retain and/or disclose any information, including your content or account Information (or elements thereof), in our possession in connection with your use of the App to (i) comply with applicable Law, legal process or governmental request; (ii) enforce the Terms; (iii) respond to any claims that your content violates the Terms or rights of third parties; (iv) respond to your requests for customer services; or (v) protect the rights, property or personal safety of Dinemates, its Users or third parties, including the public at large, as we in our sole discretion believe to be necessary or appropriate.


8. Your Safety

We, at Dinemates strive to nurture a respectful environment for all users and try to provide as many safeguards as possible to ensure your safety however, we take no responsibility of your interactions with other users. We do not conduct any background checks (particularly, criminal background checks) on our users. At the same time, we do reserve the right to conduct- and you agree that Dinemates may conduct – any criminal background checks or other screenings using available public records at any time. We do not take responsibility of the conduct of other users, whether it is on or off the Service. It is advisable to exercise caution in your interactions with other users, more importantly if you indulge in communication off the service or meet in person.


9. Privacy

We shall endeavour to respect your privacy but we might have to use your information at certain times. Please go through our Privacy Policy to know more about how we collect, use and share your personal data. By using the App, you agree that we can use such data in accordance with our Privacy Policy.


Without limiting our obligations under the Jurisdiction (defined below), if you are located outside of the Republic of India, please be aware that any information you provide to us through the App may be transferred to the Republic of India. Please also be aware that by using the App and giving us your information, you consent to such transfer. You also understand that the Republic of India may not provide the same level of data protections and privacy rights as the laws of your country.


10. Community Rules

By using the App, you hereby agree that you will abide by the following standards:

We reserve the right to add/modify our community rules in accordance with needs of time.


11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DINEMATES, ITS AFFILIATES, EMPLOYEES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON, THROUGH OR FOLLOWING USE OF THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT, EVEN IF DINEMATES HAS BEEN ADVISED AT ANY TIME OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL DINEMATES’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT EXCEED THE LESSOR OF (1) THE AMOUNT PAID, IF ANY, BY YOU TO DINEMATES DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT YOU FIRST FILE A CASE, ARBITRATION OR ANY OTHER LEGAL PROCEEDING AGAINST DINEMATES OR (2) VALUE OF THE LAST EXECUTED PURCHASE ORDER. THE DAMAGES LIMITATION SET FORTH IN THE IMMEDIATELY PRECEDING SENTENCE APPLIES (i) REGARDLESS OF THE GROUND UPON WHICH LIABILITY IS BASED, (ii) IRRESPECTIVE OF THE TYPE OF BREACH OF OBLIGATIONS, AND (iii) WITH RESPECT TO ALL EVENTS, THE SERVICE, AND THIS AGREEMENT.


12. Third Party Services

The App may contain advertisements and promotions offered by third parties and external links to web sites or resources. We will not be responsible for the availability (or lack of availability) or accuracy of the contents of such external websites or resources.

All rights in third party materials, including software, that is directly or indirectly supplied by a third party (collectively “Third Party Materials”) including all ownership rights are reserved and remain with such third parties. You acknowledge and agree that your use of such Third Party Materials may also be subject to third party license, usage, and privacy terms. You agree that such third parties may enforce their rights against you directly in their own name. We are not liable for your failure to comply with any applicable local, state, national and foreign laws, treaties and regulations or any contracts, rules, policies or procedures applicable to your use of any Third Party Materials. We reserve the right to remove links to external websites that no longer meet our content needs.


13. Disclaimer

DINEMATES PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR Dinemates DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE. WE TAKE NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS OR RECEIVES THROUGH THE SERVICE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK. Dinemates DISCLAIMS AND TAKES NO RESPONSIBILITY FOR ANY CONDUCT OF YOU OR ANY OTHER USER, WHETHER ON OR OFF THE SERVICE.


14. Governing Law

This Agreement shall be governed in all respects by the laws of India without regard to conflicts of law principles. All disputes arising under this Agreement shall be brought exclusively in the district courts in Delhi, as permitted by law. You consent to the personal jurisdiction of the above courts.


15. Indemnity

All the actions you make and information you post on the App remain your responsibility. contractors, officers, directors, employees, representatives and agents, harmless, from and against any third party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably

a) Any negligent acts, omissions or wilful misconduct by you;

b) Your access to and use of the App;

c) The uploading or submission of Content to the App by you;

d) Any breach of these Terms by you; and/or

e) Your violation of any law or of any rights of any third party.

We retain the exclusive right to settle, compromise and pay any and all claims or causes of action which are brought against us without your prior consent. If we ask, you will co-operate fully and reasonably as required by us in the defence of any relevant claim.


16. Termination

In case you wish to leave Dinemates, you can terminate your account at any time by following the instructions given under the head “Settings” in the App.

We reserve the right to terminate your account at any time if we believe that you have violated the terms of this Agreement, misused the Service or behaved in a way that we regard as inappropriate or unlawful, including actions or communications that occur on or off the Service.


17. Entire Agreement

These Terms constitute the entire agreement between you and Dinemates regarding your use of our App. They supersede any prior agreements.


18. Miscellaneous